The Crypto Exchange Backpack has announced that customers of the Defunct Crypto Exchange FTX EU may begin to regain their funds through its service.
According to a May 12 x PostThe backpack now allows FTX EU users to choose it as the redistribution platform to claim their euro balance. Users need to complete your customer’s verification (KYC) verification.
Backpack support Page It is also said that the KYC details on the platform must match those given to the FTX EU:
“If not, you will need to contact EU backpack support at Support@eu.backpack.exchange To update your backpack EU account to display the same information used for your FTX EU claim. This ensures a harmonious verification process and avoids accessing delays in your distribution. “
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FTX EU’s claiming process begins
Backpack Opened the process of claiming For former users of the FTX EU exchange on April 1. To access their claims via platform, users will have to create an exchange account and go through the aforementioned KYC checks. There is no deadline set for users who go through the process.
The support page clarified that not all FTX -based users in European Union are FTX EU users. Users who have signed up to FTX before March 7, 2022, are not FTX EU users unless it is eventually signed up on the FTX EU platform. Documentation says:
“Usually, EU-based users signed up to FTX on or after March 7, 2022, are FTX EU customers, where they should make their claim to the FTX EU.”
However, no rule is placed on the stone. Backpack explained that some EU-based users signed up to FTX International after March 7, 2022. The exchange recommends checking the terms of service to determine which FTX platform they signed.
Related: FTX said taking the EU’s arm backpack was not approved by the court
Backpack’s involvement with FTX EU
Backpack FTX EU was obtained in January 2025 To offer crypto derivatives, including eternal futures, in Europe. The deal came after a long battle to buy Europe’s arm of losses to losses.
Backpack CEO Armani Ferrante explained at the time the firm returns FTX EU’s funds as quickly and safely as possible. Shortly after taking, The backpack has quarreled with FTX estate Over the Rights Own Rights to FTX EU.
The US-based FTX Estate claimed at the time the FTX EU’s sharing remained under the ownership of FTX Europe AG, an FTX subsidiary. According to the statement, the previously announced transfer of shares to FTX EU’s co-founders, Patrick Gruhn and Robin Matzke, have not yet occurred.
“So far, 100% of FTX EU’s capital shares are held by FTX Europe AG, an FTX subsidiary,” the FTX claimed.
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